Unified Digital Environment of Urban Services
We simplify access to city and municipal services
Services, documents, payments and requests — all in one place
MyMuni brings together everything that matters to you and makes it simple, official, and secure.
Services, documents, payments and requests — all in one place
MyMuni brings together everything that matters to you and makes it simple, official, and secure.
Scan the QR code to open MyMuni in the mobile environment.
Why MyMuni?
Unified digital life environment
MyMuni is not an app. It's a digital shell where housing, finances, utilities, benefits, and documents — all live in one place, with one logic.
MuniID is an alternative to gov.id
An independent digital identification system, open to citizens, municipalities, and businesses. Not tied to the government, but with full KYC.
Legal consent for every action
The system records not only payments, but also legally confirmed behavior: who, when, what was agreed to, under which scenario — all via MuniConsent.
Connect to any services — even offline
You can even connect services that have no API: via email, Excel, legacy systems, or physical documents. Works through adapters and an interpreter.
MuniPay Financial Intelligence
Analyzes your bills, balances, and debts, and advises — where and how to pay best. Smart routing and fraud protection.
MuniAI — the living intelligence of your environment
Artificial intelligence guides you through processes: helps with documents, submits requests, speaks, checks for errors — like a digital assistant.
Dual-mode interface: classic and AI
For different users: seniors, digital-savvy individuals, and businesses. You can manually control the environment or let the AI manage events automatically.
Full security and access control
Everything is stored with encryption, event logs, sandbox isolation, and a consent system. You see and control every access.
Voice and visual adaptation for everyone
Supports all languages, including Arabic, Ukrainian, Russian, English, and French. A clear interface for every user.
PUSH notifications and reminders
Receive important notifications about payment deadlines, request statuses, news, and real-time events.
All receipts and bills — always with you
MyMuni stores all electronic receipts, payment slips, and documents — by categories, stores, services, and even life events. Everything is available with one click. You can view, print, or send.
Simple environment for everyone: from seniors to teenagers
The interface is adapted for those who are not familiar with technology. Voice, large text, tips, and step-by-step explanations. We think about those who struggle. We help to understand and do — without stress.
Please note
The entire MyMuni digital environment is primarily designed for mobile use.
On desktop, you see a preview version. Full functionality is available in the mobile environment.
Frequently asked questions
If you have any questions — don't worry. Contact the MuniAI virtual assistant — it will guide you through the steps, explain the terms, and help you act. Or go to the "Help and Support" section to find the answer you need.
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